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The Power of People Who Don't Seem to Matter. . . But Really Do
W. W. Norton & Company
September 2009
On Sale: August 24, 2009
298 pages
ISBN: 0393067033
EAN: 9780393067033
Hardcover
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Non-Fiction
Our barista, our mechanic, our coworker—they populate our
days, but we often take them for granted. Yet these are the
people who bring novelty and information into our lives,
allow us to exercise different parts of ourselves, and open
us up to new opportunities. In their unprecedented
examination of people on the periphery, psychologist Karen
Fingerman, who coined the term “consequential strangers,”
collaborates with journalist Melinda Blau to expand on and
make her own groundbreaking research come alive. Drawing as
well from Blau’s more than two hundred interviews with
specialists in psychology, sociology, marketing, and
communication, the book presents compelling stories of
individuals and institutions, past and present. A rich
portrait of our social landscape—on and off the Internet—it
presents the science of casual connection and chronicles
the surprising impact that consequential strangers have on
business, creativity, the work environment, our physical
and mental health, and the strength of our communities.
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