When should you email, and when should you call, fax, or just show up?
What is the crucialβand most often overlookedβline in an email?
What is the best strategy when you send (in anger or error) a potentially career-ending electronic bombshell?
Enter Send. Whether you email just a little or never stop, use a desktop or a handheld, here, at last, is an authoritative and delightful book that shows how to write the perfect emailβat work, at school, or anywhere. Send also points out the numerous (but not always obvious) times when email can be the worst option and might land you in hot water (or even jail!).
The secret is, of course, to think before you click. Send
is nothing short of a survival guide for the digital ageβwise, brimming with good humor, and filled with helpful lessons from the authorsβ own email experiences (and mistakes). In short: absolutely e-ssential.
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