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CONCIERGE CONFIDENTIAL

Concierge Confidential, March 2012
by Michael Malice, Michael Fazio

St. Martin's Press
288 pages
ISBN: 1250002737
EAN: 9781250002730
Kindle: B004K1ERXQ
Paperback / e-Book
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"Sinfully delish"

Fresh Fiction Review

CONCIERGE CONFIDENTIAL
Michael Malice, Michael Fazio

Reviewed by Tina Avon
Posted June 23, 2012

Non-Fiction

Reading CONCIERGE CONFIDENTIAL is a little bit like sitting in the far corner of a hotel lobby and watching all the action around you -- all the while nodding your head in total disbelief.

I loved this book, mainly because it is so over the top. For most of us, living our daily lives with our little perks is enough -- which makes me forget that there are other people who live in a different world, where money, prestige and, at times, stupidity are all intertwined.

This is why this book is so engrossing. We get to read how the 'other half' lives, the people who are so removed from our reality, that they feel as though they live on a different planet.

As I tore through this book, I found myself continuously nodding my head and re-reading a sentence or paragraph because I kept thinking 'this is NOT possible'.

CONCIERGE CONFIDENTIAL is a guilty little pleasure with its entertaining and down to earth voice.

Learn more about CONCIERGE CONFIDENTIAL

SUMMARY

"New York City's top concierge gives up a keyhole view into the luxe hotel rooms, private dining and dressing rooms of the ridiculous, rich and demanding "Michael Fazio is the ultimate behind-the-scenes support man. Want two orchestra tickets to the Broadway musical that just won the Tony? Call Fazio. How about an upgrade to first class on an overbooked overnight flight to Tokyo? Call Fazio. Or a roomful of fresh hydrangeas--in winter? That's right. Call Fazio. From his early start as the harried and neglected personal assistant to a typical L.A. casting agent, Fazio took what he learned there and moved into concierge work at New York City's Intercontinental Hotel, where he was eventually able to parlay his services into a large and successful business of his own. In "Concierge Confidential, "Fazio reveals the behind-thescenes madness that goes into getting the rich and famous what they want, and shares some great insider knowledge on how to get access to the unattainable without making the concierge, waiters and other service people crazy. A few of Fazio's tips include: - When and how much to palm in tips - How to get a seat or ticket to the hottest thing in town - How to avoid being labeled a rube the minute you walk through the door - How you can become your favorite store or restaurant's most beloved customer - And much more

EXCERPT

No excerpt available.

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