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Simon & Schuster
September 2015
On Sale: September 1, 2015
304 pages
ISBN: 1451644736
EAN: 9781451644739
Kindle: B00UDCNMXM
Hardcover / e-Book
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Non-Fiction | Self-Help Organization
From award-winning columnist and journalist Gillian Tett
comes a brilliant examination of how our tendency to create
functional departments—silos—hinders our work…and how some
people and organizations can break those silos down to
unleash innovation. One of the characteristics of industrial age enterprises is
that they are organized around functional departments. This
organizational structure results in both limited information
and restricted thinking. The Silo Effect asks these basic
questions: why do humans working in modern institutions
collectively act in ways that sometimes seem stupid? Why do
normally clever people fail to see risks and opportunities
that later seem blindingly obvious? Why, as psychologist
Daniel Kahneman put it, are we sometimes so “blind to our
own blindness”? Gillian Tett, journalist and senior editor for the Financial
Times, answers these questions by plumbing her background as
an anthropologist and her experience reporting on the
financial crisis in 2008. In The Silo Effect, she shares
eight different tales of the silo syndrome, spanning
Bloomberg’s City Hall in New York, the Bank of England in
London, Cleveland Clinic hospital in Ohio, UBS bank in
Switzerland, Facebook in San Francisco, Sony in Tokyo, the
BlueMountain hedge fund, and the Chicago police. Some of
these narratives illustrate how foolishly people can behave
when they are mastered by silos. Others, however, show how
institutions and individuals can master their silos instead.
These are stories of failure and success. From ideas about how to organize office spaces and lead
teams of people with disparate expertise, Tett lays bare the
silo effect and explains how people organize themselves,
interact with each other, and imagine the world can take
hold of an organization and lead from institutional
blindness to 20/20 vision.
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