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Avoiding the Chain of Mistakes That Can Destroy Your Organization
Wharton School Publishing
September 2004
336 pages ISBN: 0131913646 Hardcover
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Non-Fiction
What catastrophes have in common -- and how to keep them
from happening to you! Introducing M3: the first systematic approach to * Managing mistakes so they don't lead to disaster
* Building systems that prevent 'failure chains' from
spiraling out of control
* Avoiding failures in preparation, strategy, execution,
and culture
* Reducing the impact and cost of the mistakes you do make Also includes coverage of the unique 'mistake chains' facing
entrepreneurs and small businesses. Every business disaster has one thing in common: the people
in charge never saw it coming. The warnings were there. They
didn't have to wreck their companies and their careers. But
they let it happen. This book can keep it from happening to you. You will make mistakes. If you don't, you're not taking
enough risk. But you can make fewer of them. You can catch
them early. Keep them cheap. Learn from them. Whether you're
in a global enterprise or a garage startup, Robert
Mittelstaedt shows how. His techniques apply to everything
from culture to strategy, customer safety to market share.
They won't just help you avoid catastrophe: they'll help you
improve profitability and business value, too. Stay on track. Stay off the front page of The Wall Street
Journal. Read this book.
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