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Persuading Customers When They Ignore Marketing
Nelson Business
June 2006
On Sale: June 13, 2006
240 pages ISBN: 0785218971 EAN: 9780785218975 Hardcover
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Non-Fiction | Self-Help Organization
Starting from the premise that customers are behaving more
like cats than Pavlov's dogs, Bryan and Jeffrey
Eisenberg examine how emerging media have undermined
the effectiveness of prevailing mass marketing models.
This paradigm shift has created an unprecedented
opportunity for businesses to redefine how they
communicate with customers, by leveraging the power of
interconnected media channels. Waiting for Your Cat to Bark? introduces Persuasion
Architecture, the Eisenbergs' synthetic model that
provides businesses with a proven context for rethinking
customers and retooling marketers in a rewired market.
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