What do Bernie Madoff, Lindsay Lohan, Anthony Weiner, and
Tigers Woods all have in common?
According to Judy Smith, a professional crisis expert, they
all have strong professional strengths which is their good
side; but when taken to an extreme, those same strengths
become a huge liability and the result is a disaster.
Having been a crisis manager for many years to both
celebrities and professionals, author Judy Smith has
herself been the inspiration for the TV show "Scandal" and
now has written a self-help book for people to reflect on
how their own strengths can lead them into trouble if they
let it get out of control and what they can do if their bad
self causes a personal or professional crisis.
GOOD SELF, BAD SELF is divided into seven chapters that
focus on the seven key attributes that tend to be most
problematic for people. These are Ego, Denial, Fear,
Ambition, Accommodation, Patience, and Indulgence. Each is
very well described both for its benefits and areas that
prove problematic. While the understanding and theories
behind why our best attributes can also be our Achilles'
heel have been around since ancient times, however, what
makes Smith's self-help book unique is the use of a model
that can help resolve the concern or to help problems from
happening if one pays attention.
After each chapter description, Smith covers how her
P.O.W.E.R. Approach which is outlined in the Introduction,
can be used in each of the seven problematic areas. This
mnemonic model stands for:
Pinpoint the core trait: identify which trait is in play.
Own it: acknowledge that it can be both good and bad.
Work it through: process the role it's played in your life.
Explore it: consider how it could play out in the future.
Rein it in: establish how to re-achieve balance and
In each chapter, Smith covers in clear and easy to read
language the situations under discussion and along with
specific and detailed examples from the lives of
celebrities, politicians, corporations and others. This is
Smith's strength and she does this very well. Where I
found Smith's book falling short is in the application of
the model: her descriptions of how to use the model in each
circumstance are too brief as the real power and
effectiveness of her P.O.W.E.R. Approach lies in its
application. To her credit, she does provide some
additional references in the book and also has very good,
but again brief, appendix sections on how to do a proper
apology and a point form checklist for how to negotiate a
crisis. Given that, it is a helpful resource and, if
utilized, can help from having a person's life from getting
From the real-life crisis expert who inspired ABC’s
Everyone must learn to live with personal missteps. Whether
you’ve put yourself in an awkward situation, or you find
that you’ve unwittingly created a full-blown crisis, Judy
Smith is here to teach you how to look within to diffuse,
mitigate, and resolve issues at their root.
Good Self, Bad Self will teach you how to face and
overcome potential problems before they send your life
spinning out of control. Using the straightforward and
incredibly effective POWER model—which incorporates the same
strategies Judy uses with her high-profile clients—you can
learn to master and expertly handle any sticky situation in
your own life. Smith distills years of experience, sharing
tools we all need to face our mistakes and overcome them.