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All Marketers Are Liars
Seth Godin
The Power of Telling Authentic Stories in a Low-Trust World
Portfolio Hardcover
May 2005
208 pages ISBN: 1591841003 Hardcover
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Non-Fiction
Every marketer tells a story. And if they do it right, we
believe them. We believe that wine tastes better in a $20
glass than a $1 glass. We believe that an $80,000 Porsche
Cayenne is vastly superior to a $36,000 VW Touareg, which is
virtually the same car. We believe that $225 Pumas will make
our feet feel better-and look cooler-than $20 no-names . . .
and believing it makes it true. Successful marketers don't talk about features or even
benefits. Instead, they tell a story. A story we want to
believe. This is a book about doing what consumers demand-painting
vivid pictures that they choose to believe. Every
organization-from nonprofits to car companies, from
political campaigns to wineglass blowers-must understand
that the rules have changed (again). In an economy where the
richest have an infinite number of choices (and no time to
make them), every organization is a marketer and all
marketing is about telling stories. Marketers succeed when they tell us a story that fits our
worldview, a story that we intuitively embrace and then
share with our friends. Think of the Dyson vacuum cleaner or
the iPod. But beware: If your stories are inauthentic, you cross the
line from fib to fraud. Marketers fail when they are selfish
and scurrilous, when they abuse the tools of their trade and
make the world worse. That's a lesson learned the hard way
by telemarketers and Marlboro. This is a powerful book for anyone who wants to create
things people truly want as opposed to commodities that
people merely need.
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