Frank Paolino

Frank started a software company in 1983 at the age of 24. He had no experience in software, nor did he have a degree in computer science. His undergraduate degree was in Chemistry from what is now called the University of Massachusetts at Lowell in 1980. After that Frank studied for an MBA at the Isenberg School of Management at UMass Amherst, graduating in 1982. He worked for Colgate-Palmolive for less than one year before deciding to strike out on my own.

He consulted in the growing field of personal computers for about 10 years, building early networks and selling his services to departments inside large organizations. In the year 2000, Frank created anti-spam software for the Lotus Notes email system, which at that time had no anti-spam capabilities. That product took off and kept him busy for the next 15 years. He wrote the first draft of this book in 2018 but put it on the shelf as at the time no one was interested in an AI-bot or would believe it could do all these things. But then ChatGPT came out, and Frank realized it was time to update it and publish it.