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Taking People With You
David Novak
The Only Way to Make Big Things Happen
Portfolio
January 2012
On Sale: January 3, 2012
256 pages ISBN: 1591844541 EAN: 9781591844549 Kindle: B005ERIJJS Hardcover / e-Book
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Non-Fiction
David Novak learned long ago that you can't lead a great
organization of any size without getting your people
aligned, enthusiastic, and focused relentlessly on the
mission. But how do you do that? There are countless
leadership books, but how many will actually help a Taco
Bell shift manager, a Fortune 500 CEO, a new entrepreneur,
or anyone in between? Over his fifteen years at Yum! Brands, Novak has developed a
trademarked program he calls Taking People with You. He
spends several weeks each year personally teaching it to
thousands of managers around the world. He convinces them
that they'll never make big things happen until they learn
how to get people on their side. No skill in business is
more important. And Yum!'s extraordinary success (at least
13 percent growth for each of the last nine years) proves
his point. Novak knows that managers don't need leadership platitudes
or business school theories. So he cuts right to the chase
with a step-by- step guide to setting big goals, getting
people to work together, blowing past your targets, and
celebrating after you shock the skeptics. And then doing it
again and again until consistent excellence becomes a core
element of your culture. This book has specific tools at the end of each chapter that
will challenge you to reflect on how you're really doing on
key aspects of leadership. And if you apply it, you'll
immediately start to improve. You'll learn how to . . .
• Get inside the heads of your people. You can't convince
them of anything until you see the world from their perspective.
• Think big. If your sales growth last year was 3.5 percent,
don't aim for 4 percent this year, aim for 15 percent. Even
if you fail, you'll probably do better than you would have
with a smaller goal.
• Practice "extraordinary authenticity." Show occasional
vulnerability and admit when you don't have the answers.
• Look for good ideas in unexpected places. Novak's team
came up with Cool Ranch Doritos for Frito-Lay during a field
trip to a grocery store's salad dressing aisle.
• Choose a can-do mind-set. There's a huge difference
between a boss who says "We can try this" and one who says
"We can do this!"
• Cheer for first downs, not just touchdowns. Publicly
recognizing and rewarding small wins keeps everyone
motivated for the long haul.
• Get rid of cynics. In many teams one person will reject
your values and spread negative energy. Moving that person
out will show everyone else you're serious. Get ready to change the way you think about leadership-and
more important, the way you practice it every day.
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