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Take Your Career From Average To Exceptional With The Hidden Power Of Nonverbal Intelligence
HarperBusiness
January 2010
On Sale: January 1, 2010
256 pages ISBN: 0061771392 EAN: 9780061771392 Hardcover
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Self-Help Relationships
LOUDER THAN WORDS imparts the skill of "nonverbal
intelligence", the ability to read, interpret, and utilize
nonverbal signals-or in poker terms, "tells"-in the
workplace to your greatest advantage. Navarro provides
crucial insights on what is really "being said" at meetings,
interviews, negotiations, presentations, business meals and
other business-social situations, and the casual yet
critical water cooler exchanges that are the driving force
of an organization. Stop settling for mediocrity
and let Joe Navarro take you from effectiveness to
excellence in your career with chapters including:
How the Body Talks-The subtle behaviors that offer clues to
what others are thinking or feeling. Influence at
Your Fingertips-Mastering the first impression and picking
up cues that may indicate agreement or disagreement.
Applied Nonverbal Intelligence-How to constantly assess
clients or interviewees while you're engaged in positively
influencing them. "To See Ourselves As Others See
Us"-Social behaviors that may make you look poorly in the
eyes of others (such as nail biting) versus behaviors that
can enhance your image (wearing clothing that reflects
responsibility and maturity). Curb Side
Appeal-Understanding how attire and gestures can both
inspire and captivate (why you see Bill Gates and
presidential candidates in front of blue backgrounds).
Situational Nonverbals-Do's and don'ts when dealing with
clients, especially people of other cultures (protocol when
tendering business cards, cultural differences in physical
comfort zones, determining the order of business).
No matter what your business interests are, this book is
sure to jumpstart your career.
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