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How Organizations Cause Personal Stress and What to Do About It
Jossey-Bass
October 1997
On Sale: October 19, 1997
200 pages
ISBN: 0787908746
EAN: 9780787908744
Hardcover
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Non-Fiction | Self-Help
Today's workforce is experiencing job burnout in epidemic
proportions. Workers at all levels, both white- and blue-
collar, feel stressed out, insecure, misunderstood,
undervalued, and alienated at their workplace. But what
can be done to offset the devastating effects of
organizational downsizing, outsourcing, and restructuring?
This original and important book debunks the common myth
that when workers suffer job burnout they are solely
responsible for their fatigue, anger, and "don't give a
damn" attitude. The Truth About Burnout clearly shows
where the accountability often belongs . . . squarely on
the shoulders of the organization. Burnout is shown to be
a sign of a major dysfunction within an organization, and
says more about the workplace than it does about the
employees.Written by Drs. Christina Maslach and Michael
Leiter?leaders in the study of job burnout?The Truth About
Burnout challenges the accepted thinking about burnout and
focuses on how to describe, predict, and alleviate this
problem. The authors give workers, managers, and company
leaders guidelines and strategies for eradicating the
underlying problems within an organization that are the
true source of burnout. They propose a new paradigm for
organizational health and offer specific prescriptive
measures. These measures?both for assessment, goal-
setting, and techniques of crisis intervention, and for
preventing burnout in the future?demand both collective
initiative from employees and substantial cooperation from
management.The organizational change that is required will
not only alleviate this problem--it also offers management
the promise of greater profitability. For it is only
engaged and committed employees who can remain functional
and productive for the long run.
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