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Management Techniques From The Best Damn Ship In The Navy
Business Plus
October 2012
On Sale: October 9, 2012
240 pages ISBN: 145552302X EAN: 9781455523023 Kindle: B001HPW9R4 Hardcover / e-Book
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Non-Fiction | Self-Help
The story of Captain D. Michael Abrashoff and his command of
USS Benfold has become legendary inside and outside the
Navy. Now Abrashoff offers this fascinating tale of top-down
change for anyone trying to navigate today's uncertain
business seas. When Captain Abrashoff took over as commander
of USS Benfold, a ship armed with every cutting-edge system
available, it was like a business that had all the latest
technology but only some of the productivity. Knowing that
responsibility for improving performance rested with him, he
realized he had to improve his own leadership skills before
he could improve his ship. Within months he created a crew
of confident and inspired problem-solvers eager to take the
initiative and take responsibility for their actions. The
slogan on board became "It's your ship," and Benfold was
soon recognized far and wide as a model of naval efficiency.
How did Abrashoff do it? Against the backdrop of today's
United States Navy-Benfold was a key player in our Persian
Gulf fleet-Abrashoff shares his secrets of successful
management including: - See the ship through the
eyes of the crew: By soliciting a sailor's suggestions,
Abrashoff drastically reduced tedious chores that provided
little additional value.
- Communicate, communicate,
communicate: The more Abrashoff communicated the plan, the
better the crew's performance. His crew would eventually
call him "Megaphone Mike," since they heard from him so
often.
- Create discipline by focusing on purpose:
Discipline skyrocketed when Abrashoff's crew believed that
what they were doing was important.
- Listen
aggressively: After learning that many sailors wanted to use
the GI Bill, Abrashoff brought a test official aboard the
ship-and held the SATs forty miles off the Iraqi coast. From
achieving amazing cost savings to winning the highest
gunnery score in the Pacific Fleet, Captain Abrashoff's
extraordinary campaign sent shock waves through the U.S.
Navy. It can help you change the course of your ship, no
matter where your business battles are fought.
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