April 18th, 2024

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Just Say Yes!: Extreme Customer Service...How to Give It! How to Get It! by Philip R. Nulman

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Also by Philip R. Nulman:

Just Say Yes!: Extreme Customer Service...How to Give It! How to Get It!, February 2000
Trade Size (reprint)

Just Say Yes!: Extreme Customer Service...How to Give It! How to Get It!
Philip R. Nulman

Provides a guide to extreme customer service with practical advice and real-life case studies that highlight the methods necessary to keep existing customers happy and find new ones.

Career Press
February 2000
190 pages
ISBN: 1564144208
Trade Size (reprint)
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