July 29th, 2015
Home | Log in! or Register

Fresh Fiction
Todays_Pick
Fresh Pick
The Art of Sinning

Darynda JonesDarynda Jones

On Top Shelf

Fresh Reader News delivered daily:

Celebrate Small Towns in July's books

Slideshow image


Since your web browser does not support JavaScript, here is a non-JavaScript version of the image slideshow:

slideshow image
Follow Your Heart


slideshow image
She stole his heart when they were young, but he's back…


slideshow image
Will their mutual attraction get in the way of competition?


slideshow image
What happens when a single mom’s four-year-old daughter falls in love with Mr. Right and she doesn’t?


slideshow image
Six Sizzling Small Town Romances


slideshow image
Sometimes love is magic.



Purchase

Buy at WalMart.com

Add to Wish List


Also by Clifford Nass:

The Man Who Lied To His Laptop, September 2010
Hardcover

The Man Who Lied To His Laptop
Clifford Nass

What Machines Teach Us about Human Relationships

Penguin
September 2010
On Sale: September 2, 2010
256 pages
ISBN: 1617230014
EAN: 9781617230011
Hardcover
$25.95
Add to Wish List

Non-Fiction

Counterintuitive insights about building successful relationships-based on research into human-computer interaction.

The driver was insistent: "A woman should not be giving directions." Despite the customer service rep's reassurance that the navigation system in his car wasn't actually a woman-just a computer with a female voice-the driver (and many others like him) refused to listen. There was only one person for BMW to call for help: Clifford Nass, one of the world's leading experts on how people interact with technology.

After two decades of studying problems like BMW's GPS system, Microsoft's Clippy (the most reviled animated character of all time), and online evaluations that lead people to lie to their laptops, Nass has developed a powerful theory: Our brains can't fundamentally distinguish between interacting with people and interacting with devices. We will "protect" a computer's feelings, feel flattered by a brown-nosing piece of software, and even do favors for technology that has been "nice" to us. All without even realizing it.

In his research at Stanford, Nass has leveraged our fundamentally social relationship with computers to develop and test a series of essential rules for effective human relationships. He has found that the most powerful strategies for working with people aren't really that complicated, and can be learned from watching what succeeds and fails in technology interfaces. In other words, if a computer can make friends, build teams, and calm powerful emotions, so can any of us.

Media Buzz

Marketplace - PRI - September 8, 2010

Comments

No comments posted.

Registered users may leave comments.
Log in or register now!

© 2003-2015 off-the-edge.net
all rights reserved

Google+ Google+