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Seizing The Ultimate Offshore Opportunity
FT Press
January 2009
On Sale: January 19, 2009
352 pages
ISBN: 0137133502
EAN: 9780137133505
Hardcover
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Non-Fiction
By now, most business people, pundits, and politicians in
the United States and other developed nations have come to
grips with the phenomenon of manufacturing jobs moving
offshore: The process is variously referred to as
"outsourcing" or "offshoring. " But a far bigger wave of
change is approaching the shores of those same developed
nations: the globalization of services. Where are the jobs
going? Which companies benefit--or could benefit? How
exactly does services offshoring work? How do you "get in
the game"? Who makes a good partner? And what are the policy implications? The Services Shift
answers all these questions, and more, offering powerful
insights for managers, public policymakers, and citizens
alike. Leading researchers Robert E. Kennedy and Ajay Sharma
reveal how services offshoring works in both industries and
individual companies, and show how to define and implement
realistic services-sourcing goals for your organization.
You'll learn who's involved in services offshoring,
understand leading business models, and tour the main
geographical centers--from China and India to Hungary,
Russia, Morocco, Brazil, South Africa, and Mauritius. Drawing on detailed interviews with participants, the
authors review the management skill sets associated with
successful services offshoring. Next, they assess policy
initiatives in both developing and developed countries,
including U.S. proposals aimed at restricting the offshoring
of services. Finally, they preview the newest trends in
services globalization, helping you prepare for the world as
it will be--next year, five years from now, and in a decade. Services offshoring: what's different, what's the same? How the offshoring of services resembles the offshoring of
manufacturing--and the important ways it differs Defining a realistic framework for services offshoring How
to set clear goals, define what to offshore, and then
execute successfully Touring the offshore universe: models, locations,
activities, and beyond Understanding all your options--and their tradeoffs and
implications Understanding the broader political and economic implications How governments are likely to act--on both ends of the
provider-to-consumer spectrum--and how that will impact you
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